Remote Support

With remote IT support we can help you remotely,
from anywhere and at any time.

We are IT Support and are happy to help you remotely, from anywhere and at any time, we can assist you to analyze your challenge and find a suitable solution.

With the tools ISL Online and optionally with TeamViewer we can take over your PC remotely with your permission.
This enables us to assist you with your presence

Choose the tools ISL online together with the support employee to give us access to your PC.

1. Contact us by phone on +31 (0) 88 23 56 200 (Option  1)

ISL Online 

3. Enter your session code in this new window. We supply this to you by telephone or via e-mail or chat

4. Run the application download and follow the instructions on your screen or your support representative.

A secure connection is established between your PC and our network. From that moment on, we can take control of your PC remotely. You can follow our actions on your screen. After our visit we close the connection and you can continue with your work.



Disclaimer regarding remote support using ISLOnline or alternatively TeamViewer software

Remote Support

By agreeing to the use of this software, you give MCCS permission to view your screen and, if you wish, to take control of your computer. The connection can only be made with your explicit permission. The connection made is one-off at any time and can only be requested by yourself after the session has ended. The remote support software that MCCS uses are from the companies ISLonline and TeamViewer. With this professional software, MCCS guarantees that the connection made is secured and that only MCCS is watching on your computer. With the “remote support” software it is possible to send files between the 2 systems. The MCCS employee always asks permission for this.

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